eGift Card
eGift Card
- Dispatch in 1-2 business days
- FREE custom engraving
- Use and reuse
Features
Features
*Expires 12 months from the date of purchase.
*Redeemable exclusively at www.theonepg.com.au.
*Please be aware that our eGift cards are non-refundable and cannot be exchanged for cash or other products. Once purchased, they are intended for use by the designated recipient only.
*Once your purchase is complete, your recipient will receive a delightful email straight to their inbox, containing their personalised eGift card along with clear, friendly instructions on how to redeem it.
Care Guide
Care Guide
Proper care not only keeps your The One products in excellent condition but also ensures the safety and purity of your beverages. We encourage you to follow these guidelines diligently to maximise the performance and longevity of your bottle.
Delivery
Delivery
We offer two domestic shipping options: Standard shipping is $6 and takes 3-6 business days. Express shipping, priced at $10, delivers in 1-3 business days. Expect 1-2 business days for order dispatch.
*These delivery times are estimated and may vary depending on your location and other factors.
Please find more information on our Shipping Policy.
Return
Return
For product returns, contact us within 30 days of receipt if you receive a defective or damaged product. We'll issue a refund after inspecting the return. The item must be in its original packaging with all accessories. We do not accept returns for reasons other than defects or damage. We process refunds using the original payment method, which may take up to 7 business days to complete. We do not cover shipping costs for returns. Please find more information on our Return Policy.