Care Guide The One Products

Some important precautions

  •  Do not use The One's bottles in the dishwasher or microwave. It is recommended to hand wash all products and avoid using abrasive scrubbers.
  • The One lid is dishwasher safe. 
  •  Avoid leaving beverages with milk, carbonated drinks, or fruit juices in the bottles for extended periods.
  •  Do not clean the products with bleach, metal cleaners, or chemicals.
  •  Store the bottle dry when not used for extended periods.
  •  Avoid direct exposure to sunlight or excessively hot temperatures to prevent discolouration.
  •  Avoid hitting the thermos, intense impacts, or dropping it, as this can lead to deformations in the thermos and affect its temperature insulation.
  •  Do not place it on a stove, in an oven, or near an open flame, as this can cause deformations.

How do I care for my Insulated Water Bottle?

1. First Use: Initial Cleaning
Before using your stainless steel water bottle for the first time, it's crucial to clean both the cap and the bottle thoroughly, both inside and outside, using a mild, neutral soap and a soft brush. Please avoid using abrasive scrubbers, as they may damage the surface.

2. Temperature Optimisation: Pre-Warm or Pre-Chill
For the best temperature insulation performance, consider pre-warming or pre-chilling your bottle. Fill it with warm or cold water and let it sit for approximately 5 minutes. This simple step will enhance the bottle's ability to maintain your desired beverage temperature.

3. Leak-Proof Assurance: Secure Closure
To prevent any potential spills or leaks, ensure the cap is tightly closed by turning it clockwise before placing it in your bag or backpack. A secure closure is your best ally when on the go.

4. Liquid Balance: Ideal Fill Level
Achieve optimal insulation by filling your bottle 1-2 cm below the neck to keep drinks at the desired temperature.

5. Post-Adventure Cleanup: Proper Maintenance
After each use, cleaning your stainless steel water bottle thoroughly is essential. A warm water rinse and a gentle dish soap will work wonders in maintaining its pristine condition.

By following these professional care instructions, you'll extend the lifespan of your stainless steel water bottle and continue to enjoy the benefits of reliable hydration and temperature control. Your bottle is not just a vessel; it's a companion on your journey to staying refreshed and eco-conscious.


Note: Proper care not only keeps your stainless steel water bottle in excellent condition but also ensures the safety and purity of your beverages. We encourage you to follow these guidelines diligently to maximise the performance and longevity of your bottle.

How do I care for my Bamboo Bottle Brush?

1. Rinse After Use: After each use, thoroughly rinse the brush under running water to remove any residue or debris from the bristles.

2. Use Mild Soap: If needed, use a mild dish soap or detergent to clean the bristles. Gently rub the bristles with soap and rinse thoroughly.
3. Vinegar Rinse (Occasional): For periodic deep cleaning, soak the bristles in a solution of equal parts water and vinegar for 15-30 minutes to sanitise and eliminate odours.
4. Rinse Thoroughly: After the vinegar soak, rinse the brush thoroughly with water to remove any vinegar residue. Follow up with a regular rinse under running water.

5. Air Dry: Allow the brush to air dry completely in a well-ventilated area. Ensure it is entirely dry before storing it to prevent mould or mildew growth.

6. Proper Storage: Store the bamboo bottle brush in a dry place away from moisture, allowing proper air circulation. Avoid soaking the bamboo handle to maintain its durability.

7. Regular Maintenance: Periodically inspect the brush for any signs of wear or damage. Replace it if you notice loose bristles or any deterioration that might compromise its cleaning effectiveness.

By following these steps, including an occasional vinegar rinse, you can effectively clean and maintain your bamboo bottle brush, ensuring its cleanliness and durability for repeated use